General Terms and Conditions

1. Introduction

Welcome to Klyr, a pioneering software-as-a-service (SaaS) platform designed to revolutionize community management with advanced AI tools. Klyr is a product developed and operated by YOKR SASU, a French-registered company specializing in cutting-edge software solutions. These General Terms and Conditions (GTC) form a binding agreement between you, the user, and YOKR SASU, outlining the terms for accessing and using Klyr’s services.

Purpose

The GTC are intended to:

  • Establish a clear framework for the use of Klyr’s services.
  • Define the rights and responsibilities of users and YOKR SASU.
  • Ensure compliance with legal and operational standards.

By accessing Klyr, you agree to these terms. If you do not accept these conditions, you must discontinue use of the platform.

Scope

These GTC apply to all users, including:

  • Individual Users: People using Klyr for personal or professional purposes.
  • Businesses: Organizations leveraging Klyr to manage their communities effectively.
  • Decentralized Communities: Web3-focused groups or blockchain-based organizations seeking robust community management tools.
  • Developers: Users integrating Klyr into their applications or ecosystems.

Klyr currently supports Telegram as its primary platform, with planned expansion to Slack, Discord, and WhatsApp. All services provided by Klyr are subject to the jurisdiction of France under the governance of YOKR SASU.

Legal Framework

  • Operating Entity: Klyr operates as a product of YOKR SASU, a company with the following details:
    • Company Name: YOKR SASU
    • SIREN: 921 873 766
    • Address: 23 Rue de la République, 38210 Tullins, France
    • VAT Number: FR87921873766
    • Registered Office: RCS Grenoble on 02/12/2022.

Users acknowledge that all agreements and interactions with Klyr fall under the legal purview of YOKR SASU.

Klyr’s Unique Benefits

Klyr is designed to:

  • Automate community interactions with precision.
  • Enhance user engagement by managing discussions and responding to queries intelligently.
  • Support technical and non-technical communities through advanced AI capabilities, including the ability to reanalyze conversations for deeper insights.

Disclaimer

Klyr operates as an AI-powered tool and does not guarantee the accuracy of responses in all contexts. YOKR SASU reserves the right to update these GTC to reflect changes in services, features, or regulatory requirements.

2. Definitions

To ensure clarity and a shared understanding of these terms, the following key definitions apply:

Key Terms

  • Klyr: A SaaS platform designed to manage community interactions and provide AI-driven insights.
  • YOKR SASU: The French company that owns and operates Klyr, managing all legal, financial, and operational responsibilities.
  • Service: The suite of tools offered by Klyr, including community interaction management, query responses, and analytics.
  • Platform: The digital ecosystem through which Klyr operates, initially supporting Telegram, with future integration into Slack, Discord, and WhatsApp.
  • User: Any individual, organization, or entity engaging with Klyr’s services.
  • Message: A unit of communication processed by Klyr’s AI.
  • Chain of Thought: An advanced AI functionality that reanalyzes input to provide enhanced insights or responses.
  • AI Model: The underlying algorithm powering Klyr, which varies in complexity depending on user requirements.
  • Token Placeholder: A concept representing potential future integration of tokens, which is not currently operational.

Supplementary Terms

  • Pricing Model: The structure determining costs for Klyr’s services, based on factors like message volume, AI complexity, and memory usage.
  • Liability: The extent of legal responsibility YOKR SASU assumes for issues arising from the use of Klyr.
  • Data Storage: The secure and GDPR-compliant handling of user data.

3. User Eligibility and Registration

To ensure a seamless and compliant user experience, the following criteria and procedures govern eligibility and registration for Klyr:

Eligibility Criteria

  1. Legal Requirements:
    • Users must comply with all laws in their jurisdiction.
    • Individuals under the legal age of consent in their region are prohibited from using Klyr.
  2. Permitted Use:
    • Klyr’s services are designed for professional and personal use in community management.
    • Users agree to refrain from engaging in any prohibited activities, including harassment, spamming, or illegal actions.
  3. Jurisdictional Compliance:
    • Users agree that all disputes and interactions are governed by French law and fall under the jurisdiction of YOKR SASU.

Registration Process

  1. Account Creation:
    • Users must provide accurate and up-to-date information during registration, including name, contact details, and payment information.
    • Misrepresentation or false information may result in account suspension or termination.
  2. Account Security:
    • Users are responsible for safeguarding their account credentials.
    • YOKR SASU disclaims liability for unauthorized account access caused by negligence on the user’s part.
  3. Acceptance of Terms:
    • By completing registration, users confirm acceptance of these GTC. Continued use of Klyr constitutes agreement to any updates outlined in Section 12 (Amendments to Terms).

Account Suspension and Termination

YOKR SASU reserves the right to suspend or terminate accounts under the following conditions:

  • Breach of these GTC.
  • Engagement in prohibited or unethical behavior on the platform.
  • Failure to pay associated service fees.

Suspended or terminated users may appeal the decision by contacting Klyr support. Appeals will be reviewed and resolved within a reasonable timeframe.

Compliance with GDPR

Klyr adheres to GDPR standards to protect user data and privacy:

  • Access Rights: Users may request access to their personal data stored by Klyr.
  • Modification and Deletion: Users can request corrections or deletions of their data.
  • Revoking Consent: Users have the right to revoke consent for data processing at any time, subject to the limitations of service functionality.

Klyr is committed to transitioning to decentralized storage solutions (e.g., Filecoin) to enhance data security and transparency. Users will be informed of any significant updates to data management practices.

4. Description of Services

Klyr is a cutting-edge SaaS platform that simplifies and enhances community management using advanced artificial intelligence. Designed to support diverse user needs, Klyr provides dynamic interaction tools across platforms, offering scalability and reliability for businesses, communities, and individuals.

Core Services

  1. Community Interaction Management:
    • Animation of Discussions: Klyr’s AI initiates and sustains meaningful conversations, creating an engaging and active community environment.
    • Query Responses: The AI processes user questions in real-time, offering quick and efficient responses. For technical projects, Klyr provides initial guidance but advises users to validate answers independently for critical issues.
  2. Platform Integration:
    • Current Capabilities: Klyr is fully functional on Telegram, delivering its comprehensive suite of tools for community engagement.
    • Future Expansion: Integrations with platforms such as Slack, Discord, and WhatsApp are planned to broaden Klyr’s functionality.
  3. Enhanced AI Features:
    • Chain of Thought: Klyr reanalyzes queries within a conversation to improve the relevance and depth of responses.Example: If a community member follows up on a previous question, the AI connects earlier context to provide an accurate, cohesive answer.
    • Memory System: Klyr remembers key details from past interactions to deliver personalized and context-aware responses. This feature adapts to user needs, enabling better engagement over time.

Limitations of Service

  1. AI Accuracy:
    • Klyr’s AI provides automated responses based on programmed algorithms. It does not guarantee 100% accuracy, particularly for niche or complex technical queries.
    • Users are encouraged to verify critical information independently.
  2. Service Availability:
    • While Klyr strives to deliver consistent uptime, occasional disruptions due to maintenance, updates, or unexpected technical issues may occur.
  3. AI as a Tool:
    • Klyr is intended to complement, not replace, human expertise. Users should view it as a supporting tool for community management rather than a standalone solution.

5. Pricing, Payments, and Scalability

Klyr offers a transparent and scalable pricing model designed to accommodate a wide range of user needs. The model ensures predictability while accounting for factors like AI complexity and memory usage.

Pricing Model

  1. Base Rate:
    • The standard cost is $0.10 per message processed by Klyr’s AI.
  2. Variable Pricing Factors:
    • AI Complexity: Costs vary depending on the model used:
      • Lightweight models are economical.
      • Advanced models, such as those with extensive parameters (e.g., 70B), are more resource-intensive and incur higher fees.
    • Memory Usage: Messages requiring detailed historical context increase processing complexity and cost.
    • Chain of Thought Feature: Activating this advanced feature incurs additional costs due to the computational resources required for reanalysis.
  3. Volume Stability:
    • The per-message price remains constant regardless of the number of messages processed per hour.

Payment Methods

  1. Accepted Forms:
    • Users can pay through credit/debit cards, bank transfers, or other supported digital payment systems.
  2. Billing Cycle:
    • Payments are billed monthly based on actual usage during the billing period.
  3. Refund Policy:
    • Refunds are offered only in exceptional cases, such as service interruptions directly caused by Klyr’s platform exceeding acceptable thresholds.

Scalability

  1. Customized Plans for Businesses:
    • Organizations with high traffic or complex needs can negotiate tailored pricing plans to suit their requirements.
  2. Future Token Integration:
    • While no tokens are currently in use, plans to integrate tokenized payment or reward systems remain part of Klyr’s long-term vision.

Transparent Communication:

  • Users will be informed of any pricing changes at least 30 days in advance, ensuring they have sufficient time to review and adjust.

6. Privacy and Data Protection

YOKR SASU, as the operator of Klyr, is committed to safeguarding user data in compliance with GDPR and other applicable data protection laws. Transparency and user control are at the heart of Klyr’s privacy practices.

Data Handling Practices

  1. Storage:
    • User data is securely stored on RENDER servers, ensuring compliance with GDPR standards.
  2. Usage:
    • Data is collected solely to improve service delivery, such as enhancing AI responses and optimizing platform performance.
    • Interaction histories are anonymized for training the AI while maintaining strict privacy controls.
  3. User Access and Control:
    • Users can request access to their personal data, modify incorrect records, or delete their data entirely at any time.

Future Data Decentralization

  1. Decentralized Storage:
    • Klyr is working toward adopting decentralized storage solutions like Filecoin to provide users with even greater control and security over their data.
  2. Planned Timeline:
    • The transition to decentralized storage is expected to begin within the next 12–18 months, with updates provided as milestones are reached.

GDPR Compliance

  1. Consent:
    • During registration, users must provide explicit consent for data collection and processing.
  2. Rights:
    • Users have the right to:
      • Access their stored data.
      • Request corrections or deletions.
      • Withdraw consent for data processing without affecting their access to Klyr’s basic services.
  3. Portability:
    • Data can be exported upon request in a standardized format to ensure ease of transfer.

Security Measures

  1. Encryption:
    • All data exchanges between users and Klyr are encrypted to protect against unauthorized access.
  2. Anonymization:
    • Sensitive data is anonymized before being used for AI training or analysis.
  3. Monitoring:
    • Continuous monitoring ensures timely detection and resolution of potential vulnerabilities.

Limitations of Liability

  1. Company Responsibility:
    • YOKR SASU takes all reasonable steps to protect user data but cannot guarantee immunity from breaches caused by external factors (e.g., hacking).
  2. Third-Party Integrations:
    • Klyr is not liable for data breaches or malfunctions caused by third-party platforms where its services are integrated, such as Telegram or Slack.

Commitment to Transparency

  1. Notifications:
    • Users will receive advance notice of significant changes to data storage or privacy practices.
  2. User-Centric Approach:
    • Klyr’s privacy policies are designed to prioritize user empowerment, ensuring they retain full control over their data.

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7. User Responsibilities

Klyr’s success depends on users engaging with the platform ethically and responsibly. This section outlines the expected behaviors, obligations, and best practices for all users.

Ethical Use

  1. Prohibited Activities:
    • You agree not to use Klyr for:
      • Illegal activities, including spamming, phishing, or fraud.
      • Harassment, hate speech, or discriminatory behavior.
      • Sharing false or misleading information within your community.
    • Example: Using Klyr to disseminate spam messages in a Telegram group is strictly prohibited and may result in immediate account suspension.
  2. Fair Usage Guidelines:
    • Avoid actions that could disrupt platform performance, such as overloading the system with unnecessary requests or abusing AI features.
  3. Respecting Platform Rules:
    • Follow the terms and conditions of any third-party platform (e.g., Telegram) integrated with Klyr. Violations of their policies may impact your Klyr account.

Accuracy of Information

  1. Providing Truthful Data:
    • Ensure the information you provide during registration or when interacting with Klyr is accurate and up to date.
    • Example: Registering with false identity details may result in account deactivation.
  2. Input Responsibility:
    • Take care to frame queries or instructions in a clear and lawful manner. The AI processes inputs as provided and cannot interpret intent beyond the data supplied.

Account Security

  1. Protecting Credentials:
    • Keep your login details confidential. Sharing account credentials or allowing unauthorized access is prohibited.
  2. Reporting Issues:
    • Notify Klyr immediately if you suspect unauthorized access, breaches, or account misuse.

Liability for Actions

  1. Consequences for Misuse:
    • You are liable for any damages, claims, or legal issues resulting from misuse of Klyr’s services.
    • Example: If your use of Klyr leads to a breach of a third-party platform’s rules, you bear responsibility for any resulting penalties.
  2. Indemnification:
    • You agree to cover any costs or damages incurred by YOKR SASU as a result of your improper use of the platform, unless the issue is due to company negligence.

8. Service Performance and Limitations

Klyr aims to deliver high-quality, reliable AI-driven services. However, due to the nature of AI and online systems, there are inherent limitations that users should understand.

Service Availability

  1. Uptime Goals:
    • Klyr strives to maintain consistent uptime. Scheduled maintenance or updates will be announced in advance whenever possible.
    • Example: Users will receive notification 24 hours prior to planned maintenance.
  2. Unforeseen Disruptions:
    • External factors like cyberattacks, third-party outages, or natural disasters may interrupt services. YOKR SASU will work promptly to restore functionality but cannot guarantee uninterrupted service.
  3. No Performance Guarantees:
    • Klyr does not guarantee specific outcomes, such as instant responses or precise accuracy in complex queries.

AI Limitations

  1. Accuracy and Context:
    • While Klyr’s AI is designed for efficiency, it may:
      • Misinterpret incomplete or unclear inputs.
      • Provide incorrect responses in niche or highly technical scenarios.
    • Example: A technical query with ambiguous language may produce an unintended response. Users should verify outputs when accuracy is critical.
  2. Boundaries of Functionality:
    • Klyr enhances community management but cannot replicate human creativity, nuanced judgment, or emotional intelligence.
    • Users are encouraged to use the platform as a complementary tool rather than a standalone solution.

Liability Disclaimer

  1. AI-Generated Content:
    • YOKR SASU is not responsible for decisions or actions taken based on AI-generated content.
  2. External Dependencies:
    • Service performance may depend on third-party platforms (e.g., Telegram). YOKR SASU is not liable for interruptions or limitations caused by external systems.

9. Liability and Indemnification

This section clarifies the limits of YOKR SASU’s liability and outlines the responsibilities of both users and the company in managing potential disputes.

Limitations of Liability

  1. Direct Liability:
    • YOKR SASU’s liability is limited to direct damages caused by proven breaches of these GTC. Indirect or consequential damages (e.g., loss of profits) are excluded.
  2. Force Majeure:
    • Events beyond YOKR SASU’s control, such as natural disasters, cyberattacks, or changes to third-party platform policies, absolve the company of liability.
  3. AI-Related Issues:
    • Klyr’s AI is a tool that may produce occasional inaccuracies. YOKR SASU cannot be held liable for losses stemming from reliance on incorrect AI outputs.

Indemnification by Users

  1. Scope of Indemnification:
    • You agree to indemnify YOKR SASU against:
      • Claims arising from your misuse of the platform.
      • Violations of third-party platform policies caused by your actions.
    • Example: If a user’s actions lead to a ban on Telegram, any associated penalties or legal fees are their responsibility.
  2. Exclusions:
    • YOKR SASU does not seek indemnification for issues caused by its own negligence or security failures.

Dispute Resolution

  1. Step-by-Step Process:
    • Disputes will be resolved through the following steps:
      • Informal Resolution: Contact Klyr support for mediation.
      • Mediation: If unresolved, users may opt for formal mediation through an agreed-upon third party.
      • Arbitration: As a final step, arbitration under French law will apply before legal proceedings are pursued.
  2. Jurisdiction:
    • All disputes fall under the jurisdiction of French courts, specifically in Grenoble, in accordance with YOKR SASU’s legal domicile.

10. The Vision for Token Integration

Although Klyr currently operates without tokenization, YOKR SASU envisions a token that would fundamentally transform the platform’s ecosystem, governance, and incentive structures. The token, when introduced, will prioritize utility, inclusivity, and decentralization to enhance both user engagement and platform functionality.

Current State

  • No Active Tokens: Klyr operates on fiat currency for payments and does not currently employ a token system. This ensures simplicity while the platform focuses on scaling core services.
  • Planned Evolution: The introduction of a token will represent a significant milestone, transitioning Klyr toward a decentralized and incentivized ecosystem.

Token Use Cases

The token will serve multiple roles to ensure its relevance and demand:

  1. Payment Incentives:
    • Users paying in tokens instead of fiat currencies (euros, dollars) will enjoy reduced rates for Klyr’s services.
    • Example: A 10% discount on AI-driven message services when tokens are used for payments.
  2. Profit Reinvestment:
    • Klyr may reinvest a portion of its operational profits into the token economy by:
      • Conducting token buybacks to stabilize and increase token value.
      • Allocating tokens to staking pools or rewards systems for active participants.
  3. Developer Compensation:
    • Decentralized developers building APIs or tools for Klyr will receive token-based compensation through automated smart contracts.
    • This encourages innovation and expands the platform’s functionality.
  4. Governance Participation:
    • Token holders will have the ability to vote on platform updates, feature priorities, or allocation of resources.
    • Voting power may be weighted based on the quantity of tokens held, fostering a community-driven decision-making process.

Token as a Driver of Decentralization

The token will be integral to Klyr’s future decentralization efforts:

  • Supporting Developers:
    • Independent developers contributing to the platform’s ecosystem (e.g., by integrating with new networks) will be rewarded with tokens.
    • Smart contracts will govern payouts, ensuring transparency and fairness.
  • Community Moderators and Participants:
    • Users contributing to community health (e.g., moderating forums or answering questions) will earn tokens as rewards, incentivizing active engagement.
  • Revenue Redistribution:
    • A portion of Klyr’s profits may be redistributed to token holders, encouraging long-term investment and platform loyalty.

11. Tokenomics and Governance

The success of Klyr’s token will depend on robust tokenomics and transparent governance structures. These elements ensure long-term stability and active community participation.

Tokenomics Framework

  1. Controlled Supply:
    • The token will have a capped total supply or controlled inflation model to prevent devaluation.
    • Allocations for specific purposes (e.g., developer incentives, staking rewards) will be clearly defined.
  2. Demand Drivers:
    • Payment incentives, governance rights, and exclusive features accessible only with tokens will create consistent demand.
    • Staking mechanisms will encourage token holders to contribute to platform security and liquidity.
  3. Utility Beyond Payments:
    • Tokens will unlock premium features, such as advanced analytics or extended AI memory capabilities.
    • Ecosystem tools and APIs may be accessible only through tokens, driving adoption among developers.

Governance Framework

  1. Interim Centralized Governance:
    • Until tokenization, YOKR SASU will retain centralized control over Klyr’s operations.
    • User feedback will inform decisions, but YOKR SASU will ultimately manage governance.
  2. Transition to Decentralization:
    • With token introduction, governance will gradually decentralize:
      • Token holders will vote on key issues, such as feature development, community guidelines, and budget allocations.
      • Proposals will be submitted by users and evaluated through token-weighted voting.
  3. Smart Contract Governance:
    • Proposals approved through community voting will be executed via smart contracts, ensuring transparency and efficiency.
  4. Inclusivity and Accessibility:
    • Governance participation will be structured to include smaller token holders, preventing a concentration of power among a few large investors.

12. Implementation Strategy and Challenges

Implementing a token system is a complex undertaking requiring strategic planning and user trust. This section outlines a phased approach to ensure a smooth rollout while addressing potential challenges.

Phased Implementation

  1. Preparation Phase:
    • Focus on educating users about the upcoming token system, its utility, and potential benefits.
    • Publish a whitepaper detailing tokenomics, governance structures, and operational plans.
  2. Launch Phase:
    • Begin by introducing non-essential token features, such as community rewards or developer compensation.
    • Gradually expand token utility to include payment discounts, governance rights, and staking.
  3. Decentralization Phase:
    • Roll out smart contract-based governance to decentralize decision-making and incentivize ecosystem contributions.
  4. Optimization Phase:
    • Analyze token usage patterns and refine tokenomics to ensure sustainability and growth.

Addressing Challenges

  1. Regulatory Compliance:
    • Klyr’s token system will adhere to EU regulations, including MiCA (Markets in Crypto-Assets).
    • Legal counsel will ensure compliance with KYC (Know Your Customer) and AML (Anti-Money Laundering) requirements.
  2. Volatility Management:
    • Token buybacks, staking pools, and liquidity partnerships will mitigate excessive price volatility.
    • Transparency in token allocation and usage will build trust among users and investors.
  3. Adoption and Accessibility:
    • User-friendly wallet integrations and onboarding tutorials will simplify token adoption, especially for non-crypto-savvy users.
  4. Resource Allocation:
    • Developing and maintaining the token ecosystem will require significant resources. Strategic partnerships with blockchain firms can accelerate implementation and reduce costs.

Community Engagement

  1. Involving the Community:
    • Conduct polls, surveys, and open forums to gather user input on token features and governance priorities.
  2. Rewarding Contributions:
    • Early adopters, testers, and active participants in the community will be rewarded with tokens to encourage engagement and advocacy.